Exchange and returns

Is it possible to return my order?

Yeah, that's possible.

If you are not satisfied with the items you have ordered, you have the option to return them within 14 days of receipt. The right of withdrawal is excluded on the personalized jewelry.

How can I return my order?

Send an email to and receive a return form. Send the completed return form together with the invoice with the shipment. If this form has not been filled in completely, we will not be able to process the return request.